Missed Payments on Credit Reports

The most important detail in the calculation of your credit score is your payment history. This factor alone accounts for 35% of your FICO credit scores. When you miss or make a late payment it can cause significant damage to your credit score, especially if the late payment is recent or severe.

A late payment may remain on your credit report for up to seven years as allowed by the Fair Credit Reporting Act (FCRA). Getting the late payment removed depends on its accuracy.

The FCRA is a federal law that gives you the right to dispute inaccurate information that appears on your credit report. If you check your credit reports and you find that a late or missed payment shouldn’t be there, you can make a dispute to the three credit bureaus: Experian, Equifax, and TransUnion. The best form of contact is by certified mail and you should provide a form of proof that the missed or late payment is inaccurate. When the credit bureaus receive your dispute they have 30 (sometimes 45) days to perform an investigation and they will either delete, update, or verify that your disputed late payment is accurate and inform you of the results of their investigation.

Another situation to look out for is fraud or identity theft. When a late payment appears on your credit reports, it can damage your credit score even if the late payment is attached to an account that isn’t yours.

If you find that there is a fraudulent account (with or without late payment activity) on your credit report, you should visit IdentityTheft.gov to file an identity theft report. When submitting the dispute to the credit bureaus, you will need to include a copy of your ID theft report. Some consumers and even credit repair companies will file fake fraud disputes claiming that the consumer is a victim of identity theft to avoid their liabilities. Filing a false police report or false identity theft affidavit with the FTC is illegal and can cause you serious trouble.

Legitimate late payments are not likely to be removed. Your best shot to have it removed is at the mercy of your creditor to determine whether it will ask the credit bureau to remove the derogatory information. You can take the chance and call or write your creditor to request a goodwill removal. The best chance of getting a removal is if your account has been in good standing. For example, if you’ve had a loan with a lender for several years, you’re current on your loan, and the late payment in question was your first and only delinquency.

Ways to Improve your Credit Reports and Scores

• Pay down credit card debt and keep your payments consistent. When you reduce your credit card balances, your credit utilization rate may decrease as well. Keeping your payments consistent shows that you are consistent with payments. Making large or below minimum payments puts you at risk.

• Ask for a Credit Limit Increase. A higher credit limit reduces your credit utilization rate/ratio and improves your score.

• Become an authorized User. If you have a friend or family member add you to a well-managed credit card as an authorized user, this can help you build positive credit. You should consider asking someone close to you who has a credit card with no missed payments and a low credit utilization ratio.

Avoid future missed payments. Keeping up with your payments helps improve your credit score over time.

Fraud: Verification vs. Authentication

As we evolve to a virtual format, we are threatened by new forms of fraud. Providing confirmation that a consumer, customer, or organization  is who they say they are usually requires that they provide identity verification and authentication. These terms are not used interchangeably and not knowing the difference can make you vulnerable to fraud.

A verified identity proves that this identity exists, whereas an authentication proves that this user is who they claim to be. However, it is important to note that verifying an identity exists does not prove that it belongs to the person putting in the information.

When creating and securing an account online a combination of a name, address, phone number and email on a form can provide enough information for a company to verify a consumer’s identity to establish trust upon creation of an account. The information can be cross-checked among multiple data sources such as utilities or phone carriers, to ensure the name matches the data on file.

Fraudsters can illicitly obtain identifying information to apply for new accounts in their victims’ names. Some create synthetic identities and fabricate credentials that are not associated with a real person which can fool the verification process.

Some organizations recognized this type of identity theft and have shifted toward a better authentication process that require more than just simply verifying that an identity exists. Organization’s work to confirm that the person who created the new account provide some proof of identity by asking to provide a government photo ID for facial recognition.

Authentication is still an on-going identity-proofing process that checks both the identity of the digital user and ensures the integrity of the device they are using. The most notable system in place currently is the two-factor authentication and one-time passcode method that grant account access to the right person in real time.

A study from CMO Council in 2021 showed that authentication frustration caused 61% of consumers to abandon a transaction. Another report from TransUnions 2022 Global Digital Fraud Trends showed that approximately two-thirds of consumers would switch companies for a better digital experience.

Wells Fargo Fined $250 Million for Unsafe or Unsound Practices

Wells Fargo has been fined $250 million by the Office of the Comptroller of the Currency for “unsafe or unsound practices” related to the bank’s home lending business. Wells Fargo’s top federal banking regulator, OCC, imposed the penalty for misconduct “related to material deficiencies regarding the bank’s loss mitigation activities and violations fo a 2018 consent order issued by the agency. 

The order in 2018 required Wells Fargo to take actions to account for the deficiencies in its risk management program. This included a new risk management plan and forming an independent committee that would evaluate its progress. The 2018 order noted the misconduct related to mortgage, auto loans and other violations. 

The CEO of Wells Fargo, Charlie Scharf stated: “Building an appropriate risk and control infrastructure has been and remains Wells Fargo’s top priority”. 

The OCC had also issued a cease and desist order against Wells Fargo on Thursday that restricts the bank from acquiring certain third-party residential mortgage servicing and requires the bank to ensure that borrowers are not transferred out of the bank’s loan portfolio until remediation is provided. 

The OCC said it issued the order due to the bank’s failure to establish an effective home lending loss mitigation program. Loss mitigation refers to the process in which mortgage lenders and borrowers seek alternatives or work together to avoid foreclosure. 

The fine comes nearly fine years to the day after the discovery of Wells Fargo’s fake accounts scandal in 2016. The bank is still operating under the $1.95 trillion asset cap imposed by the Federal Reserve in the aftermath of the violations. 

Effective Wednesday, a Consumer Financial Protection Bureau’s consent order issued in September 2016 regarding the Wells Fargo’s  retail sales practices had expired, according to the bank. 

Scharf referred to the orders expiration as a reflection of the bank’s progress. He stated: “We have done substantial work designed to ensure that the conduct at the core of the consent order — which was reprehensible and wholly inconsistent with the values on which this company was built — will not recur.”

For more than a decade, hundreds of thousands of Wells Fargo employees opened millions of fake accounts in customers’ names, among other misconduct. 

At least 11 former bank executives have been charged by or settled with regulators since the misconduct was discovered. In early 2020, Wells Fargo agreed to pay $3 billion to resolved the criminal and civil probes of its phony sales practices between 2002 and 2016. The bank has also entered into a deferred prosecution agreement. 

T-Mobile Data Breach

T-Mobile - the cellar service provider - has confirmed that hackers stole sensitive personal data of more than 40 million former and prospective customers (those who gave the company personal information to run credit check) during a data breach on August 16th. An additional 7.8 million current T-mobile customer accounts were also hacked.  The stolen data included information such as Social Security numbers, driver’s license information, birth dates and more.  

The company stated that phone numbers and financial information, such as bank account numbers and credit card numbers were not included in the hack. 

Protecting Yourself After a Data Breach

Although T-Mobile claims payment information wasn’t obtained during the breach, it is in the best interest of customers to assume their information is out there.  When personal information falls into the hands of criminals, identity theft and fraud quickly become a major problem that is difficult to counter. Acting quickly can save you a lot of grief down the road. 

Steps To Take: 

Freeze your credit

Freezing your accounts is one of the most important steps you can take if you believe your data may be compromised. Freezing your credit blocks lenders from being able to review your credit report to approve a new line of credit. That means you won’t see any surprise credit cards or loans taken out in your name. 

To freeze your credit, you need to contact each of the major credit bureaus - Equifax, Experian, and TransUnion - directly. The bureaus will require information to verify your identity, such as SSN, a copy of your photo ID and proof of residence to approve the freeze. Some bureaus assign a PIN that is required to unfreeze your credit report. 

It will not cost you anything to freeze your credit report and doing so will not affect your credit score. A freeze can be temporarily or permanently lifted at any time. 

Check Your Credit Report

Even if you freeze your credit report, it is a good idea to request copies of your reports from each bureaus to check if any fraudulent activity has occurred. Due to the pandemic, all three bureaus are granting free access to credit reports weekly through April 2022 at www.annualcreditreport.com  This site works directly with the three bureaus to allow customers to pull their reports via a simple web portal. 

Your reports show a detailed history of your payments and balances for various credit products, including credit cards, mortgages, cars, personal and student loans. The reports will not show your credit score. 

When reviewing your reports, you may find fraudulent or inaccurate information. In that case, you want to work with the bureaus to dispute the information and have it removed. If you believe that you are a victim of fraud or identity theft, you may also want to report it to the Federal Trade Commission at identitytheft.gov 

Monitor Your Bank Accounts

T-Mobile states that credit and debit card information isn’t included in the data breach, but it is important to keep a close eye on your bank accounts for suspicious activity. If you see charges that you haven’t made, call your bank immediately to report the fraud. 

If you are still having trouble with disputing information and you are a victim or fraud or identity theft, let us know and we can help! 

Real Example of Mixed Credit File

Siblings, especially twins are more likely to have their credit files mixed than most people. One man had realized that his credit file continued to be mixed with his twin sisters file. The US credit rating agencies can’t seem to tell them apart. Sometimes they associate his social security number with her name and vice versa.  

When he applied for a job, his background check listed his name as hers; and his actual name was listed as an alias. They have both been consistently rejected for credit cards, despite both of them having good credit. Mitchell was denied a car loan by a bank that he had used for years. However, they did have luck obtaining housing. 

This is a problem that they have to worry about anytime they apply for credit. They never know what information is coming up when their file is pulled. 

The problem doesn’t lie within the banks or lenders, but the credit system. In the United States, the Big Three: Equifax, TransUnion, and Experian have the most control over our information. These companies obtain hundreds of data sources to predict your credit score. In this mass of data, mistakes happen. 

When a credit system messes up, consumers are supposed to have a recourse in fixing the problem. Each agency has a dispute process. When a consumer disputes an error, the credit bureaus are required to do an investigation. When that fails, consumers are oftentimes unsure of what to do. The next step is to file a complaint with the Consumer Financial Protection Bureau (CFPB), which will forward your complaint to the appropriate ratings agency. 

Unfortunately, these situations go in circles. The furnishes will verify your information with the creditors and the creditors will verify your information with the furnishes. In the twins situation, the male pulled his files and mailed in physical proof of his identity, such as his social security card and drivers license. After investigation, his reports still listed his sister as an alias or a former name. 

These situations are rarely heard of, but happen often. In this situation, it is likely due to their social security numbers “matching” in the system. Since they are twins, they were likely given social security numbers that are one digit off. The credit bureaus consider this a match, since they only verify 8 out of 9 digits. They also have the same last name, and likely lived in the same household growing up, giving the bureaus verification that they are the same person. 

We recommend that you check your credit reports a few times a year. This is especially important if you may have a relative with a similar name. Many people do not realize their credit has been compromised until they are denied credit. You can check your credit reports for free once a week until April of 2022 at www.annualcreditreport.com 

If you have investigations that keep failing, contact us for help. You may be entitled to a settlement. 

Identity Theft By Family or Friends

Identity theft isn’t always committed by a stranger or a mystery hacker. Oftentimes, when your identity is stolen, it is taken by someone who know. In 2014, there were approximately 550,000 identity theft and fraud victims reported that was committed by someone they knew and the numbers have likely raised.

It is hard enough to deal with a stolen identity, let alone when it is perpetrated by someone you know.You may feel betrayed, violated, and your trust may be broke. It might be difficult to trust anyone again. These are valid feelings to have.

When the theft is by a family member or friend, you may have a hard time turning that person in or filing a police report because of the ramifications it will have for that person and the judgement by your other family members. They may even pressure you to let the matter go. It is even trickier when your spouse is the one who stole your identity. 

What is Identity Theft 

Identity theft happens when someone uses your identity for their own financial gain. It could be for making purchases, qualifying for a loan, or getting approved for a credit car, among other things. 

Parents may be under the impression that using their child’s information for financial gain is okay, but that is a form of identity theft. Some other examples include:

• A family member uses your name and SSN to qualify for a credit card or loan.

• A parent uses their child’s name and SSN to sign up for utilities or cable.

• A family member uses another family members name and SSN to qualify and sign for a lease.

• A spouse uses your name and income without your permission to open an account without you knowing.

Often, you may not know that it has happened until you have a delinquency on an account, an outstanding debt under your name, or an unfamiliar account on your credit report. It is still considered a crime that needs to be corrected even if it hasn’t gone into collections. 

What To Do

Once you realize that your information has been stolen you need to contact the creditor and business and explain that you are not responsible for the debt. You should also file a police report. This is the only way that you will be able to fix your credit report. You need to also place a fraud alert with the credit bureaus and report the theft to the Federal Trade Commission (FTC). It is difficult to file a police report on someone that you know, but it is a must if they have jeopardized your financial future. 

What if Friends or Family Do Not want you to File a Report?

If you are being pressured to let the situation go by friends or family members, you have to realize what is at stake if you do not report the theft. Your credit history is on the line, and you will ultimately be the one responsible for repaying the money owed unless you take the necessary steps to dispute the charges. If the person gets away with the theft, you might be putting others at risk as well. They may feel that they can get away with stealing someone else’s identity if they see it as an easy task. 

Other Ways to Protect Yourself

You will possibly need to change your bank account number as well as close all the accounts that you currently have open. You should take the time to set up alerts on your credit report. This will help protect you from identity theft in the future. 

If your credit card(s) are stolen, you are at an even greater risk of having your identity stolen. You will want to carefully monitor your statements. You should be requesting your credit report every few months to check over your information. Right now, credit reports are free weekly from www.annualcreditreport.com until April 2022. Many banks are now offering free credit report tracking as well. 

Dealing With Your Family After

You need to remind yourself that identity theft is not your fault, and you did not do anything wrong. You will likely be dealing with feelings of betrayal regarding the person who did this. You should take the time to seek advice on how to communicate with them, what boundaries you need to set up, and if it is possible to maintain the relationship.   You should always be cautious about how you share your information with friend and family members. 

Let us know if you have questions on dealing with this type of situation. 

COVID-19 Identity Crimes on the Rise

The number of COVID-19 identity crimes are expected to rise in 2021. The Identity Theft Resource Center (ITRC) has new data that shows an increase in identity crime victims being targeted multiple times. The rate was 21% in 2018 and increased to 28% in 2019 before the pandemic. 

With the stress of COVID, identity theft is not the top focus of people right now and victim resources are getting harder to research. The U.S. Department of Justice funds allocated for crime victim services has dropped from $3.7 billion to $1.9 billion since 2018. New fraud cases and identity crime victims are likely to increase with the pandemic-related benefits and stimulus payments due early this year. 

2020 was a difficult time for many people and it continues to affect them today. Some have lost their jobs and others had to close their businesses. There have been millions of state unemployment benefit-related identity theft cases that have been detected across the U.S. since March 2020. The ITRC receives less than 20 inquires regarding unemployment benefits in a year on average but in 2020 they received more than 700 unemployment benefits fraud victims inquiring for help. A sharp increases in scams was seen also. This has given criminals countless opportunities to trick people with phishing scams, charity scams, healthcare scams and work-from-home scams. 

What Will 2021 Bring?

Identity crimes are expected to impact victims well into 2021. Many victims may not even realize that their identity information was misused until they received their IRS Form 1099 for non-wage income. The research by the ITRC shows a significant increase in identity crime victims being victimized a second time, even before the rise of fraud, scams, and identity crimes in 2020. An analysis of the post-pandemic shows an even greater spike. 

The ITRC and other private-sector researchers show that cybercriminals looking for profit are using consumer’s and employee’s bad security habits, as well as the changing work environment, to attack businesses more often. Resources for cybersecurity training and education along with identity-related crime victim assistants are lessening. 

The U.S. Department of Justice (DOJ) funds allocated for all crime victim services has dropped from $3.7 billion in 2018 to $1.9 billion. Discredtionary DOJ grants awarded to victim services organizations has dropped from $311 million in 2019 to $144 million in 2020. Funding for programs that support victims of identity crimes, compromises, cybercrime, scams, and fraud have been reduce to $0. According to the cybersecurity firm Coveware, ransomware payments have grown on average from less than $10,000 per incident in 2018 to $233,000 as of the third quarter of 2020. Some large enterprises are reportedly paying ransoms over $1 million. The most common cause of ransomware attacks is stolen credentials to access a business system or network remotely. 

Research by the ITRC that will be published in May 2021 shows that there is an increase in identity crime victims being targeted multiple times. It could be even worse after the rise in crimes committed during COVID. 

Data shows that the COVID identity crimes will continue in 2021. More victims will suffer from trauma of a second, or even third crime. Getting the fraud resolved can be a daunting process and some victims will have trouble meeting their basic needs or find a job because they will not pass a background check until the fraud is resolved. Winning the battle to protect ourselves from cybercriminals will require us to devote more resources toward assisting victims and devote more time and attention to educating consumers and employees of their need to be cyber-aware and vigilant. 

If you believe that your information maybe have been compromised, contact us on our page for resources and help. We can direct you on how to solve this issue and guide you through a potential lawsuit. 

FTC is Launching Identity Theft Awareness Week

The FTC is launching an Identity Theft Awareness week. We will be doing the same. Follow us on social media to gain more insight.

Below is from the FTC website with helpful links and information.

FTC Marks Identity Theft Awareness Week with Events to Help Consumers Identify Risks of Identity Theft During the COVID-19 Pandemic

The Federal Trade Commission is launching Identity Theft Awareness Week, February 1-5, 2021, with a series of events to highlight steps consumers can take to help reduce their risk of identity theft and recover if identity theft occurs.

Identity theft happens when someone steals personal information about you such as your Social Security number or credit card information, and uses it to commit fraud. Reports about any type of identity theft topped the list of consumer complaints submitted to the FTC through the third quarter of 2020.

As part of Identity Theft Awareness Week, the FTC will participate in webinars and other events to highlight what you can do to protect your personal information, red-flag warning signs of possible identity theft, and steps to take if identity theft happens to you. Events include a webinar on Monday, February 1, with Identity Theft Resource Center and FTC experts discussing identity theft during the pandemic, and a Facebook Live discussion on Thursday, February 4, hosted by the AARP Fraud Watch Network, focused on COVID-19-related identity theft, current trends, and ways to protect yourself.

You can find the full list of events at ftc.gov/IDtheftweek, along with details on how to participate and tips on how to reduce the risk of identity theft.

The Federal Trade Commission works to promote competition and to protect and educate consumers. You can learn more about consumer topics and report scams, fraud, and bad business practices online at ReportFraud.ftc.gov. Like the FTC on Facebook, follow us on Twitter, get consumer alerts, read our blogs, and subscribe to press releases for the latest FTC news and resources.

For Consumers

Identity Theft Awareness Week Calendar of Events

More news from the FTC >>

Only One-Third of Americans Checked Their Credit This Year

CompareCards have conducted a survey for the third year in a row in August 2020 following the massive data breach from Equifax four years ago. Only thirty-three percent of Americans have checked their credit reports in the past year. This is a concern since there have been an increase in credit card fraud attempts during the Covid-19 pandemic. In 2019 39% checked their reports and in 2018, just 37%. It is most crucial to be checking your reports at this time because it has never been easier. For the past four months until April 2021, consumers are able to check their credit reports for free once week, instead of just once a year through AnnualCreditReport.com.

Consumers aged 75 and older are at most risk for credit card fraud and only 20% of this age group has reviewed their credit report in the last year. Cardholders are taking less action to prevent identity theft. Here are some steps to take to prevent identity theft:

• Review online banking and credit cards often

• Check your credit score

• Activate alerts via text, email, etc to inform you when changes are made

• Review your credit report

• Change passwords to your banking and credit card sites

• Change the PIN on your ATM card

From a group of the surveyed consumers, 41% of cardholders were unaware that they had the option to check their credit report for free weekly due to the pandemic. Twenty-eight percent of those surveyed admitted that they did not plan to take advantage of this free allowance. Checking your credit report every week isn’t necessary but checking it once a month will put your mind at ease and keep you up to date and it won’t do any harm. Once you take a look at the reports one or two times, it will give you a good idea of what it looks like and you will have an easier time finding mistakes and errors, if they were to occur. Consumers who don’t have a credit card or a loan are more likely to feel that they do not need to review their reports as often. There is too much fraud out there to not keep tabs on your file. 

Only half of credit or debit cardholders check their credit score each month and a third of those admit that they do not always review their card or bank statements to ensure accuracy. Women are dropping the ball on checking their reports with only 41% doing so monthly as opposed to men at 59%. Breaking down to different generations, Gen Xer’s are best about checking their scores followed by Millenials. 

The fatigue of the pandemic may be distracting from the focus of identity theft. There has been an economic downturn and rampant job loss which is understandable why some consumers may be more focused on other areas of their personal and professional lives than they are of identity theft. More people are at home more often, so instead of binging out on Netflix during downtimes, we could be keeping up to date on identity theft. 

Most people are hesitant about providing their personal information online but nearly 47% of people with a credit or debit card provided their entire social security number in an online form in the past month according to the survey. In 2019 it was 40%. This increase may have occurred due fluctuations in the job market and people applying for unemployment and onboarding at new jobs online. Even providing a partial SSN causes concern. This puts consumers more at risk for identity theft, which makes checking your reports and statements a priority. 

Seventy percent of cardholders have reported using the “sign in with “Facebook” feature to sign up or log in to various websites. While this is a convenience, using your Facebook account to log into other multiply accounts can be problematic. There has been security concerns about Facebook’s ability to protect personal data. The information you are giving has an increased risk of being exposed which is a major target for hackers. Facebook is a signal site that contains information about you that are useful to hackers. Facebook has a past for not keeping data safe so it is important to proceed with caution when you login to other accounts or webpages. 

Nearly half of cardholders (47%) were victims of a data breach within the last year and 14% of them experienced this harm more than once. Consumers may want to take stronger steps to protect their identity such as:

• Freezing your credit- With a credit freeze, or security freeze, you can restrict access to your credit reports and prevent others from opening new credit-related accounts with your information. You will still have access to your credit reports during the freeze and your credit score will not be affected.

• Sign up for alerts - Many companies are on the market to provide services that monitor for identity theft as well as keeping an eye out for Social Security number scanning. 

• Create safer digital habits - You can set calendar reminders to change important passwords often and learn to recognize the signs of phishing emails and other online scams. It is important to remain cautious when providing personal and financial information online and you may even want to invest in security software for electronic devices. 

Most of all it is important to realize that you, as a consumer, have your financial health and security in your own hands. Nobody cares as much about your credit and money as much as you do. It is vital that you protect your personal information and finances because no one else can do it for you. 

Keeping Good Financial Health

The most important financial document you can have is your credit report.  It is used by lenders to determine if you qualify for a loan, insurance, renting a property, and it may even be checked when you apply for a new job. 

Information contained in your credit report is used to calculate your credit score. To maintain and/or increase your credit score, you have to check that the information that the credit bureaus are collecting are is accurate and the activity is remaining positive. 

Keeping your credit score up comes from :

• Paying bills on time

• Not opening too many credit accounts

• Keeping your credit card balance below 30% 

Even government-regulated agencies such as Transunion, Equifax, and Experian can make mistakes. The Federal Trade Commission reported that 1 in 5 people had an error in their credit report in 2012.

How does this happen?

It could be that a lender had sent the credit bureaus the inaccurate information. This includes information about your transaction history, or you could have a mixed file with someone who shares a similar name and social security number. An error could also be a sign of identity theft. 

The only person who is keeping tabs on your credit report for accuracy is you. We recommend that you check your credit report at least once a year. You are allowed to request an annual free credit report at annualcreditreport.com. Since the Covid pandemic consumers are able to view their credit report once a week for free. Everyone should take advantage of this service, especially at this time where finances are are difficult. 

Lenders are not required to report to every company, so the information you find on a Transunion may report differently than on Experian and Equifax.  

The specific details in each credit report may be different, but they all follow a similar structure. It is important to check the personal information of your credit report carefully:

• Current and former names

• Current and former addresses

• Birthdate

• Social security number

• Phone numbers

• Spouse or co-applicants

• Current and former employers

Errors in this section could indicate a mixed file or a stolen identity. If you find an error it is important to dispute the wrong information immediately.

Your credit report contains a section for “Soft” and “Hard” inquiries. Soft inquires are requests made by outside parties, such as lenders who want to offer you unsolicited credit. They request your information to see your credit worthiness. These do not affect your score. Hard inquiries will affect your score. These are made by lenders when you apply for credit, employment, insurance, etc. You have to authorize the hard inquiry when you apply.

If you have debt related mistakes, it is important to contact the lender first and clearly explain the error that was made. They will likely fix the error without protest, especially if you have been a good customer. They are required to alert the bureaus of the mistake, but you should also file a dispute to the bureaus to make sure the communication was successful. 

When communicating with the credit bureaus about an error in your report, it is important to collect any and all documentation that supports your claim. This could be bank statements, bills, contracts, legal documents, and emails. An effective way to dispute is to write a letter to the bureau as opposed to disputing online, so that a real person must look over your information. In the letter you should clearly outline the error(s) and explain the steps you have already taken to fix it. When finished, send the letter along with copies of your documents to the bureaus using certified mail. It is important to keep track of all communication. 

If you need help with anything related to your credit report, use our contact form to send us an inquiry. We will get back to you within 24 hours! 

Mistaken For Dead

Mistakenly Placed on Death Master File

Each year more than thousands of people are wrongly placed on the Death Master File. The Death Master File is a document that accounts for every American that has died since the year 1936. People usually do not realize that they have been placed on the Death Master File until they are informed by their bank or are trying to apply for credit. One woman from Philadelphia received an email from American Express in January of 2019 stating that they express their condolences on her passing. She was immediately set into full panic but thought that this was a minor mistake. She was wrong. She soon realized that she was financially powerless. Her AMEX was closed, and her bank account were frozen. (See next blog for the difference between frozen and locked accounts) Her job was not even able to deposit any of her pay into her account. This would eventually ruin or paralyze her insurance as well as her 401k.

Another woman in the state of Utah realized that something was wrong when her credit card was denied on a date night with her husband at a restaurant. She contacted her bank as soon as she returned home, and her credit card company informed her that she has been dead for two years. Since her accounts have been unfrozen, the Social Security Administration is trying to recoup 2 years of payments of tens of thousands of dollars that they believe should not have been paid out.

Funeral directors are the largest source for reporting deaths to the Social Security Administration. There has only recently been a change to switch from paper to electronically filed records. It is an easy mistake to mistype or write a social security number incorrectly. Even one number off can cause serious issues. The Electronic Death or EDR allows states to automatically verify the accuracy of a persons Social Security Number before it is sent to the SSA. Even with this system implemented, it is far from perfect.

The Social Security Administration has estimated that around 12,000 people are wrongfully marked as dead in their system each year. Once a person is in the Death Master File, it is not an easy fix, especially once the credit agencies have the death in their files. If you have become aware of being placed on the Death Master File, it is recommended that you immediately visit your local SSA office and to make sure to bring at least one current form of ID such as a driver’s license and/or passport. If they still have not removed the file, seek a lawyer to see what else you can do to make this right and possible receive compensation.

http://cancelthesefunerals.com/