Real Example of Mixed Credit File

Siblings, especially twins are more likely to have their credit files mixed than most people. One man had realized that his credit file continued to be mixed with his twin sisters file. The US credit rating agencies can’t seem to tell them apart. Sometimes they associate his social security number with her name and vice versa.  

When he applied for a job, his background check listed his name as hers; and his actual name was listed as an alias. They have both been consistently rejected for credit cards, despite both of them having good credit. Mitchell was denied a car loan by a bank that he had used for years. However, they did have luck obtaining housing. 

This is a problem that they have to worry about anytime they apply for credit. They never know what information is coming up when their file is pulled. 

The problem doesn’t lie within the banks or lenders, but the credit system. In the United States, the Big Three: Equifax, TransUnion, and Experian have the most control over our information. These companies obtain hundreds of data sources to predict your credit score. In this mass of data, mistakes happen. 

When a credit system messes up, consumers are supposed to have a recourse in fixing the problem. Each agency has a dispute process. When a consumer disputes an error, the credit bureaus are required to do an investigation. When that fails, consumers are oftentimes unsure of what to do. The next step is to file a complaint with the Consumer Financial Protection Bureau (CFPB), which will forward your complaint to the appropriate ratings agency. 

Unfortunately, these situations go in circles. The furnishes will verify your information with the creditors and the creditors will verify your information with the furnishes. In the twins situation, the male pulled his files and mailed in physical proof of his identity, such as his social security card and drivers license. After investigation, his reports still listed his sister as an alias or a former name. 

These situations are rarely heard of, but happen often. In this situation, it is likely due to their social security numbers “matching” in the system. Since they are twins, they were likely given social security numbers that are one digit off. The credit bureaus consider this a match, since they only verify 8 out of 9 digits. They also have the same last name, and likely lived in the same household growing up, giving the bureaus verification that they are the same person. 

We recommend that you check your credit reports a few times a year. This is especially important if you may have a relative with a similar name. Many people do not realize their credit has been compromised until they are denied credit. You can check your credit reports for free once a week until April of 2022 at www.annualcreditreport.com 

If you have investigations that keep failing, contact us for help. You may be entitled to a settlement. 

Mistaken For Dead

Mistakenly Placed on Death Master File

Each year more than thousands of people are wrongly placed on the Death Master File. The Death Master File is a document that accounts for every American that has died since the year 1936. People usually do not realize that they have been placed on the Death Master File until they are informed by their bank or are trying to apply for credit. One woman from Philadelphia received an email from American Express in January of 2019 stating that they express their condolences on her passing. She was immediately set into full panic but thought that this was a minor mistake. She was wrong. She soon realized that she was financially powerless. Her AMEX was closed, and her bank account were frozen. (See next blog for the difference between frozen and locked accounts) Her job was not even able to deposit any of her pay into her account. This would eventually ruin or paralyze her insurance as well as her 401k.

Another woman in the state of Utah realized that something was wrong when her credit card was denied on a date night with her husband at a restaurant. She contacted her bank as soon as she returned home, and her credit card company informed her that she has been dead for two years. Since her accounts have been unfrozen, the Social Security Administration is trying to recoup 2 years of payments of tens of thousands of dollars that they believe should not have been paid out.

Funeral directors are the largest source for reporting deaths to the Social Security Administration. There has only recently been a change to switch from paper to electronically filed records. It is an easy mistake to mistype or write a social security number incorrectly. Even one number off can cause serious issues. The Electronic Death or EDR allows states to automatically verify the accuracy of a persons Social Security Number before it is sent to the SSA. Even with this system implemented, it is far from perfect.

The Social Security Administration has estimated that around 12,000 people are wrongfully marked as dead in their system each year. Once a person is in the Death Master File, it is not an easy fix, especially once the credit agencies have the death in their files. If you have become aware of being placed on the Death Master File, it is recommended that you immediately visit your local SSA office and to make sure to bring at least one current form of ID such as a driver’s license and/or passport. If they still have not removed the file, seek a lawyer to see what else you can do to make this right and possible receive compensation.

http://cancelthesefunerals.com/

Mixed Credit Files - The Case of Angela Williams

Angela Williams filed a lawsuit against Equifax alleging that her Equifax credit report included more than two dozen negative accounts which did not belong on her credit report. The negative accounts actually belonged to another consumer named Angelina Williams. In addition to sharing almost identical names, Angela and Angelina also shared another important similarity - their social security numbers were almost identical except that the last two digits were reversed. Angela sent numerous disputes to Equifax trying to correct its reporting over a period of more than a decade. From time to time, Equifax would remove some of the inaccurate accounts from her credit file but those accounts would later appear in other versions of her credit report. Often times, when Angela would request a copy of her credit report, Equifax would return only incomplete credit reports since Equifax's database had created many different credit files for Angela; sometimes those files were put together into one report and sometimes they were not. As a result of this inaccurate reporting, Angela alleged she was repeatedly denied credit. In November 2007, Angela's case made its way to a Florida jury who entered a verdict in her favor and against Equifax for $219,000 in actual damages and $2.7 million in punitive damages.